We hope that you all had a good start of the summer and that you and your families are all doing well. We are pleased to share with you the Business Continuity Plan update for the month of June.
As we hit the halfway point of the year, we continue to see positive signs of industry health including year over year growth across all of our sectors. We are happy to report that we have maintained 100% on-time order fulfillment. In addition, we continue to have a healthy team worldwide, with no reported cases of COVID-related illness to date. The safety or our team and yours is of the utmost importance to us and we will continue to maintain diligence in our safety protocols and procedures across all of our organizations.
The past four months have certainly been challenging for us all. The resilience of our industry combined with the strength of all of our teams, our partnerships, and the success of the measures we have all taken to manage through this have helped us navigate these times. We have come out in a stronger position to successfully manage future operational variability that may result from the possible reemergence of COVID-19 later in the year. The steps we have taken to strengthen our supply chain, our operational readiness, our safety protocols, and our collaboration with you have put us in a strong and confident position to move through these next phases successfully and continue to contribute to the success of your projects.
With the improved stabilization in the market and around the world, we are all able to begin to return to more of a business-as-usual environment. I cannot emphasize enough our appreciation for your understanding, loyalty and willingness to partner with us through all of this and look forward to strengthening our relationships as we face the next sets of challenges ahead.
Please also take advantage of our support appointment scheduling capabilities to help keep your staff safe, effective and efficient while onsite. Appointments are available this week and can be directly scheduled at: alsoenergysupport.setmore.com
We encourage you and your teams to take advantage of our free training resources to learn how to best use the full capabilities of your system and maximize the value of your AlsoEnergy investment. You can register for training directly at alsoenergytraining.setmore.com/
As always, please reach out to your account manager if you have any questions or would like any further detail around your orders, our operations or how we can support you. Our customer teams are also available at 1.866.303.5668 x2 and +49 0.30.338.430.100 respectively for North American and European based support.
Thank you for your partnership. We’re in this together.